Shipping Policy

Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking once your order ships.

Delivery Times
Standard shipping takes 7–12 business days after dispatch. Total time from order to delivery is typically 8–14 business days.

Delivery estimates begin once your order ships, not at the time of purchase. Times are estimates and may vary due to carrier delays, customs processing, or high-volume periods.

Shipping Costs
[Free shipping on all orders / Free on orders over $X — $Y flat rate otherwise]

Tracking
A tracking number is emailed as soon as your order is dispatched. Tracking can take 2–3 business days to begin updating, which is normal for international shipments.

Split Shipments
Orders containing multiple items may ship separately and arrive on different days. You will not be charged extra for this.

Customs and Duties
International orders may be subject to customs fees or import duties determined by your local authority. These are the responsibility of the customer and are not included in our prices.

Delays
If your order will be delayed beyond our stated delivery window, we'll contact you and offer the choice to wait or receive a full refund.

Incorrect Addresses
Please double-check your shipping address at checkout. We can update an address if the order hasn't dispatched — email us within 12 hours of ordering. We're not responsible for orders delivered to an address entered incorrectly.

Lost or Damaged Packages
If your package is lost in transit or arrives damaged, email us within 30 days of the expected delivery date and we'll send a replacement or issue a full refund.

Questions
Email [your email]. We respond within 24–48 hours.